DayTraderBob

 Corporate CEO

A few people have asked about how to get refunds for various computer antivirus programs.  They always make it very difficult to get in touch with them because they want to increase their profits! Well I've listed a few programs below that are all from the same company. The deal is that it's MUCH FASTER to just call their corporate number. They actually have a "customer support" number for calls that get escalated due to really angry customers. It's 1-800-465-1852. Call their "regular" number and you'll be on hold for 45 minutes and have to deal with "gate keepers" who never give you that refund. Instead just bypass all of that by calling the corporate 800 number.

Windows 7 Fix

Personal Shield Pro

System Smart Security

Malware Protection

Windows 7 Recovery

Windows Attention Utility

PC Security Guardian

Antivirus Center

Windows Fix Disk or WindowsFixDisk

Join Date: June 2003 | Location: Phoenix, AZ | Posts: 4,261

MacyGray

Floor Trader

I bought the store edition.  I did some research and called that same 1-800-465-1852. Got my refund with a little haggling. Thanks for letting us know. I never knew that they also sold those others. I hate when products don't work as advertised! This company is the worst of the worst. Next time I use Security Essentials or Malwarebytes!

Join Date: July 2008 | Location: Austin, TX | Posts: 820

FunMouse

Day Trader

        Quote: 

 I'll be damned! Thanks!

Join Date: June 2009 | Location: Milwaukee, WI | Posts: 91 

Toast2This

 Floor Trader

Thanks Bob for staying on top of this. You are always the one who digs deeper!

Join Date: May 2006 | Location: Greenwich, CT | Posts: 1,135

 DayTraderBob

 Corporate CEO

        Quote: 

 Thanks for the digits Macy! It wasn't easy but I got my refund. 

Join Date: June 2003 | Location: Phoenix, AZ | Posts: 4,209